World class service at unbeatable prices

AFFORDABLE
Audited recovery rate with a proven track record

HIGH SUCCESS RATE
Skilled 24/7, industry approved operation centre

ACCREDITED OPERATIONS
Dedicated expert ground and air response teams

NATIONWIDE RESPONSE
Experienced international business process and incident management partner

BPO PARTNER

WHO IS AFRISIST ?

Afrisist is your go-to outsourcing partner of choice.

A leading business process management provider of monitoring, recovery and customer interaction services. Our renowned clients span across the telematics, insurance, transport, vehicle rental, taxi and security industries.

Our broad cross sector and international experience over the last 20 years gives us the insight we need to implement seamless tailor made solutions for your business.

Want to find out more? Contact our 24 hour call centre or drop us your details.

WHO IS AFRISIST ?

Afrisist is your go-to outsourcing partner of choice.

A leading business process management provider of monitoring, recovery and customer interaction services. Our renowned clients span across the telematics, insurance, transport, vehicle rental, taxi and security industries.

Our broad cross sector and international experience over the last 20 years gives us the insight we need to implement seamless tailor made solutions for your business.

Want to find out more? Contact our 24 hour call centre or drop us your details.

SERVICES

Afrisist offers a wide array of comprehensive services for our clients because we know that one size does not fit all. These services are aimed at protecting assets, providing peace of mind, as well as increasing customer satisfaction and loyalty. Our customers’ success stems from our tailor made solutions and hands on approach. Our team of experts partner with you to ensure that your clients are always covered and protected nationwide, 24 hours a day, 7 days a week.

STOLEN-VEHICLE-RECOVERY-icon
  • With an understanding of various tracking units in the field, our staff adapt effectively and efficiently to your needs. Our operators and nationwide ground teams, including cross-border teams and air support, are able to navigate any software to track your field units and recover your assets.

ARMED-SURVEILLANCE-AND-ESCORT-SERVICES-icon
  • We provide secure vehicle escorts for logistic companies when transporting high-value goods that may be subject to tampering, theft or hijacking. With our versatile network of recovery agents and surveillance teams we bring peace of mind for our clients nationwide from departure to final destination.

SAFEGUARDING-SERVICES-icon
  • Our Safeguarding Services have been extremely popular with our fleet and transport companies. Our strategically placed armed guards can secure transport vehicles that require freight protection due to a breakdown, accident or load-shifts.

CRASH-SCENE-MANAGEMENT-icon
  • With our outstanding network and nationwide coverage, we are able to manage a accident scene from A to Z. Our relationships include medical emergency, towing, safeguarding and spillage services to name a few, thus ensuring that your real-time road side emergency needs are met.

    Our qualified staff and hands-on approach will ensure that all aspects of the emergency are handled on your behalf and can provide an insurance approved incident report.

     

BUREAU-SERVICES-icon
  • From standard exception alarm monitoring to video fleet management, our high-tech control room and professionally trained operators are geared to handle it all. Based on our clients growing requirements, we have revolutionised the proactive risk control monitoring sector, including driver violation monitoring, unauthorised stopping, geo-fencing or speeding (to name a few).

    Whether you own a fleet or only one vehicle, our Control Room is consistent and efficient in handling alarms and contacting your clients.

BUSINESS-PROCESS-OUTSOURCING-iconn
  • With extensive experience in national and international call centre services, we are able to provide our clients with tailor made business optimization solutions that meet their unique requirements. Outsourcing your non-core services enables your business to increase customer relations while reducing costs and staffing burdens.

    BPO gives an organization the freedom to focus on its core operations, and operational growth increases when capital resources and asset expenditures are not required, which avoids problematic investment returns.

 

What our clients have to say:

 


  • Gary Wels – MD
    iCam Video Telematics

    Afrisist has had an extremely positive impact on our overall business growth and customer relationships. Their efficiencies, integrity and innovative thinking in all business processes makes them our first choice partner.

     


  • David Mills – CEO
    Shofer Perth Australia

    Shofer has been completely reliant on Afrisist who monitor our entire fleet, manage our booking service and liaise with our customers. An outstanding company, fantastic service, with great technology. Thanks again for your commitment to our company in Western Australia.

  • Danie du Preez – GM
    Avis Fleet

    Dealing with Afrisist has always been a pleasure, their strong recovery network and constant communication has proven to be very successful.


  • Dushyant Savadia – CEO
    Amber Connect Kingston Jamaica

    Thumbs up, their service is magnificent.
    A professional one stop outsourcing solution that we can trust with our customers.


  • Mike Parnaby – CEO
    PFK Electronics

    PFK Electronics and Afrisist have enjoyed a close and pleasurable relationship for many years. They are an excellent service provider and have contributed greatly to our brand. Martin and I have a relationship of trust and dealing with him has been a pleasure. We look forward to continuing this relationship and wish Afrisist everything of the best.


  • Carel Wessels – CTO
    Fidelity Security Group

    We recently launched our own Fidelity SecureDrive vehicle telematics business with the confidence that our partner Afrisist has our back covered as far as risk monitoring and stolen vehicle recovery is concerned. The Afrisist process is engaging and has delivered good results to date.

  • Michael Mackenzie – MD
    Cellstop Namibia

    Afrisist has played an integral role in our client offering. Their value added services have been very popular in the Namibian market which impacted our sales and boosted our client loyalty. I’ll highly recommend them.